So for the past few days my Xfinity modem has been randomly restarting itself eincredibly couple of hours. My roommate said this day, while I was at work-related it was eexceptionally fifty percent an hour. It simply power cycles and also takes around 7-8 minutes for the internet to be up and also running aget. I did a search on below, discovered some stuff talking about T3/T4, which I don't recognize what that is. Or to look at logs, I don't understand exactly how to do that. I've readjusted the modem password as soon as I first gained it in 2018 and also don't remember it and can't access it, I simply usage the xFi application, but that doesn't have actually any logs.
You are watching: Why does my comcast router keep resetting
I've had actually the same setup considering that I obtained Xfinity back in Jan 2018. It's the very same cord, same modem plugged right into the very same outlet. Nopoint on my end has adjusted.
I'm simply wondering what is going on and if I require a brand-new modem or if someone have the right to resolve this concern.
Modem: Cisco DPC3941T
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A technology can come out and also solve the RF problem.
You have the right to manufacturing facility recollection the modem by holding the reset button on the back for around 45 seconds. That'll reset every little thing consisting of passwords so you deserve to get access to the logs and such. Youll need to set up your wifi netoccupational aobtain.
Verified Employee | Starting Member
Sorry for the experience you're having. I'd be happy to help through troubleshooting. I have simply received your modmail message. I'll be replying shortly.
If the modem Is rebooting itself randomly it's a faulty modem.
If your internet is malfunctioning constantly and THEN it resets itself, then tbelow may be an underlying wiring trouble.
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Created Mar 20, 2016
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