Please restart camera

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Not certain why I haven"t been able to find this error mentioned for the Moto G 2G everywhere in the jiyuushikan.org, yet it showed up yesterday and nothing will solve it. I have actually rebegan numorous times, cleaned the cache, required the application to stop, cleared cache and data and also tried deleting other apps that could be interferring. Nothing works. Anyone run right into this issue and discovered a solutions?


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Agent_Rich

Senior MotoAgent


Hi fujica,

 

Thanks for posting. I understand that we wanted this to be solved. Kindly try to boot the phone right into safe mode. Please let me understand exactly how it goes. Thanks!

 

To Enable Safe Mode:1. Press the Power key2. Touch and HOLD Power off on the display screen.3. Touch OK when Reboot to safe mode appears4. Phone will certainly reboot and Safe Mode will certainly appear in bottom left corner5. If the concern is reresolved in safe mode, the reason shows up to be a 3rd party application.6. Sindicate power cycle the device to disable safe mode, and also then go through the procedure of trying to recognize and also removing the trouble application.

You watching: Please restart camera

 

Best regards,RichMotorola Support

 

 


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Thank you Moto Rich. Even in Safe mode, the phone still screens the error message when a photo is taken.
wrote:Thank you Moto Rich. Even in Safe mode, the phone still display screens the error message once a snapshot is taken.

ay InHifujica,

Do you have 3rd party camera? Please uninstall them if you have one. Please collection the phone"s font to normal. Thanks.

Best regards,RichMotorola Support


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I never before had actually an additional cam application set up while this problem developed. I just set up an additional application recently to check out if that video camera would certainly work. (it seems to take a photo without the error yet the images do not show up in any type of gallery) My font size/display screen dimension has always been collection to default.

Hi fujica,

 

Thanks for the reply. Let"s attempt to pressure speak the electronic camera. Please go to Setups > Apps > Camera > Force Speak. Once done, kindly try to test the electronic camera.

 

Please let me know exactly how it goes. Thanks.

 

Best regards,RichMotorola Support


Did someone help you today? Click the thumbs up button to thank them through a Kudo!If you discover a post beneficial and it answers your question, please note it as an "Accepted Solution"! This will help the rest of the Community via comparable problems determine the showed solution and also benefit from it.

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In my instance this turned out to be a failing SD card. I regulated to obtain most stuff replicated off it, then reput it through a brand-new one. Camera and also whatever is now fine.

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We are constantly gaining the "cam error please restart phone." I have saved a pest report to my wifes google drive. It is her phone which is why the bug report is on her drive.

Here is the link:

 

https://drive.google.com/file/d/1rk_V4N-W8lvFVEwJGXzPviWFzntLAqEn/view?usp=sharing

 

She was making use of YouTube at around 5PM EST and we created the bug report at that time.

This error happens a completely random times and is making making use of this impressive cam fairly unpleasent.

Sometimes it functions and occasionally it doesnt.

We have actually tried all the other suggestions on the various jiyuushikan.org which is why I am sfinishing the bug report.

******* This is for the Moto Z Play phone design. *******


Keep getting - Camera error please rebegin electronic camera.

Have gone to the application. and turned it off then on aacquire. Turned lots off then on, thinking that might carry out somepoint - ZILCH!

Have tried all things - phone off - pressure soptimal - clear information - clear cache - gaining frustrated currently.

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Have a Moto G5 and there does NOT seem to be any type of way to contact any type of customer support.