Itunes could not connect to the iphone because an error occurred while reading from the device.

After I connect by my Ipad to my mac, the adhering to error without code appears: "iTunes could not affix to the iPad (..) because an error developed while reading from the device".

You watching: Itunes could not connect to the iphone because an error occurred while reading from the device.

Additionally, the default application "Photos" automatically opens after I have plugged my iPad, but then another error appears which says "Can not access This Mac has not yet been granted accessibility to media on iPad. "Trust" on "iPad." You might need to unlock the tool first. "

However before, in my iPad I always grant access and tap "Trust" once that message appears. I have actually the last update in my iPad and also in my iTunes. I do not have any 3rd party defense software program that may be blocking the link. Please help!

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iPad Mini Wi-Fi, iOS 11.4.1

Posted on Sep 13, 2018 8:43 AM

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User profile for user: chris_g1

User level: Community Specialist

Sep 14, 2018 2:21 PM in response to lluisvvelez In response to lluisvvelez

Hi ​lluisvvelez, Welinvolved Support Communities. I understand that you"re having actually trouble via iTunes successfullly connecting to your iPad, and also that your device isn"t being well-known by Photos although you"ve connected to this Mac previously. I know it"s important to make use of both iTunes and also Photos with your iPad; I"d like to aid. First, I"d recommend taking some time to work via the suggestions below:

Check the message for steps

Some error codes and also alert messages have actually a More Indevelopment switch. Click it to learn what to execute initially.

Upday iTunes

Get the latest version of iTunes for your computer system.

Update your computer

Install updays for your Mac. If you have actually a PC, get updays from Microsoft.

Check your settings and also your security software

You can must adjust your settings or update your protection software program if it’s bring about an concern.


Turn off your computer system, then revolve it on aobtain. If you acquire the message when you attach your iPhone, iPad, or iPod touch, restart both your iOS tool and also your computer system.

If you still view the error code or alert message

Find your problem below or look up the error code or alert message to learn what to do following.

If you watch an error in iTunes on your Mac or COMPUTER Regarding Photos prompting you to "Trust" your Mac after you"ve done so previously, I"d recommfinish making use of the actions listed below and also testing for the behavior after each one:

If you tap Trust or Don"t Trust however iOS doesn"t accept your answer, or if the Trust alert will not show up, follow these steps. Try again after each:

Disaffix and reattach your iOS gadget from your computer system.

If the above procedures do not assist, go to Settings > General > Reset and also tap Reset Netjob-related Setups. This likewise resets Wi-Fi netfunctions and passwords, cellular settings, and also VPN and APN settings that you’ve used prior to.

See more: Where To Find My Avast License File On Your Pc, How To Find An Avast License File

If you downloaded iTunes for Windows from the Microsoft Store, make certain that iTunes Mobile Device Helper is permitted as a startup item.

If you still require assist, call Support.

See more: You Can Easily Fix Google Play Store Error 907 In The Google Play Store

About the "Trust This Computer" alert on your iPhone, iPad, or iPod touch Let me understand what you find. Best Regards.