Home / iphone 6 add a fingerprint greyed out Iphone 6 add a fingerprint greyed out 07/04/2021 After adding a brand-new iPhone 5s to my inventory, the Touch ID option for iPhone Unlock is disabled and greyed out (the option cannot be adjusted from the device). Touch ID was working fine before I included the gadget to my inventory.You watching: Iphone 6 add a fingerprint greyed outWhat setting(s) perform I should adjust on the Spicefunctions website to repermit Touch ID for the iPhone Unlock option? Thanks! The aid desk software program for IT. Free. Track users" IT needs, easily, and through just the features you require. Are you certain its spicefunctions and also not exreadjust email included to the phone causing energetic sync plans to require a pin? To use TouchID, it requires that you have a backup pin. Your fingerprint is then basically tied to your pin. For circumstances, you deserve to swipe to unlock, then once it asks for the PIN, usage your finger and also it will just basically enter your PIN for you in the background. Since it functions choose this, tbelow shouldn"t be any kind of worries via MDM or ActiveSync Policies, as it simply looks and functions like a PIN!If your policy needs that the gadgets use a PIN, then that"s fine, they will certainly still need to collection a pin. It"s then their choice whether they wish to usage Touch ID on height of that as well.See more: Programdata Apple Installer Cache By Apple, Ok To Delete Installer CacheYou cannot disable the pin and also just use Touch ID! http://area.jiyuushikan.org.com/topic/384787-iphone-5s-and-microsoft-exchange-activesync 0 · · · JalapenoOP BerkshirePen88 Dec 11, 2013 at 04:26 UTC Sean,The phone, before pushing out the MDM from spicefunctions, was setup via the Touch ID AND PIN. With Touch ID, you execute not need to swipe to unlock, you just put your thumb to the "home button" and also the iPhone unlocks. This device does not have actually any email setup with exchange; it is presently making use of a gmail account. I am not looking to disable the PIN, I am looking to repermit TouchID.See more: Why Did Asus D Drive Is Full And D: Is Still Empty…, Asus C: And D: Drive Setting 0 · · · JalapenoOP BerkshirePen88 Dec 11, 2013 at 04:29 UTC Also, from the same threview you quoted, "Just for everyone"s information:We just tested this via the iPhone 5S. It made our user who was doing the experimentation through us adjust his pin code once we pushed the plan to him (as he didn"t have passcode compelled for him before) and it let him still sign in utilizing his fingerprint! It appears that the fingerprint simply "types in the pin" for him." This *absilutely* must be somepoint tied to Spicework"s MDM. Once I rerelocated the device from the dashboard, I had the ability to reallow the TouchID under settings. 0 · · · JalapenoOP BerkshirePen88 Dec 30, 2013 at 19:57 UTC I guess no one has any answers to this issue? 0 · · ·PimientoOP Vraj Apple Aid Feb 13, 2014 at 22:00 UTC 1st Post If you rebegin you Apple Device, you will certainly be able to access the touch id setup without any type of trouble 0 This topic has actually been locked by an administrator and also is no longer open up for commenting.