A problem prevented the document from being scanned

If you an error all of a sudden pops up that claims, “A problem prevented the document from being scanned” when you’re scanning a document in your computer system, then you’ve come to the best area as this short article will certainly overview you on exactly how specifically you have the right to fix the trouble.

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A lot of individuals have actually reported that they obtain a two-layer error message once they try to sdeserve to their records – the first display screen throws an error message that claims, “Error applying Setups to Driver” while the next error message says, “A problem prevented the record from being scanned”. As an outcome, the scanning won’t be completed which deaccomplishments the whole procedure of buying a printer through a scanner. As you can view the 2 error messperiods points to two different instances, while the various other one is pointing at the driver, the second one points to the scanning trouble. To settle these worries, tright here are several suggestions you should inspect such as follows:

Option 1 – Run the Printer Troubleshooter

One of the first fundamental troubleshooting you have the right to perdevelop to settle the printer problem is running the Printer Troubleshooter. This built-in troubleshooter deserve to detect and also automatically fix the trouble for you. To usage it, follow these steps:

Tap the Victory + R secrets to open up the Run dialog box.Next off, kind “msdt.exe /id PrinterDiagnostic” in the field and click OK or hit Enter to open up the Printer Troubleshooter.Then click the Next switch and follow the next on-display instructions to solve the concern via the printer.


Option 2 – Try updating the Printer drivers

You might also want to attempt updating your Printer motorists. All you have to execute is find the USB Compowebsite Device. For complete details, follow the procedures listed below.

First, click the Start switch and type “gadget manager”.Then click on the “Device Manager” from the search outcomes to open up it.From there, look for the USB Compowebsite Device alternative and also best click it and also choose the Update Driver from the choices.


Restart your PC and also then click the “Search immediately for updated driver software” option.

Note: You likewise have the choice to download the latest version of your Printer from the manufacturer’s website.

Option 3 – Try to recollection the settings of the Printer or reinstall it

If namong the two options given over worked, you can attempt to either reset the printer settings or reinstall the printer so that it can go back to its default state. However, if it doesn’t work, you can attempt to uninstall the printer and also its associated motorists. To execute so, follow these steps:

First, go to Setups > Devices > Printer and also Scanners.After that, select the printer and select the Rerelocate Device choice.Once done, rebegin your computer system and also check aacquire and also watch if it the error is currently solved.

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Option 4 – Try to modify the Registry settings for the Still Image devices

In case you don’t know, Windows has actually Registry settings for the Still Image gadgets prefer Scanners and Printers. And these devices have actually vendor-certain settings that if finished up obtaining corrupted or misconfigured then you will certainly most likely enrespond to errors like “A difficulty prevented the document from being scanned”. Thus, to fix this error, you deserve to attempt modifying the Still Image tools regisattempt settings and to carry out that, you need to follow the instructions below yet prior to that, make certain that you produce a System Resave Point initially.

Once you’ve produced a System Resave point, tap the Success + R keys to open up the Run dialog box and also type “regedit” in the field and also then hit Enter to open up the Registry Editor.Next, navigate to this regisattempt key: HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlStillImageFrom tright here, best click on the “StillImage” regisattempt crucial and also delete it.After that, departure the Registry Editor and restart your computer system.Once your computer system has actually restarted, Windows will reproduce the settings of the Still Image gadgets earlier to their default settings.

Apart from the “A trouble prevented the record from being scanned” error, if you have various other system-related worries that must get solved in your Windows 10 computer system, there is a one-click solution known as Restoro you could examine out to resolve them. This program is a beneficial tool that could repair corrupted registries and also optimize your PC’s in its entirety performance. Aside from that, it also cleans out your computer system for any kind of junk or corrupted papers that aid you remove any kind of unwanted papers from your system. This is basically a solution that’s within your master through simply a click. It’s easy to use as it is user-friendly. For complete set of instructions in downloading and install and also utilizing it, refer to the procedures listed below.

Perform a full mechanism scan making use of Restoro. To perform so, follow the instructions below.

Turn on your computer. If it’s currently on, you need to reboot


After that, the BIOS screen will be shown, however if Windows pops up rather, reboot your computer and also try again. Once you’re on the BIOS screen, repeat pressing F8, by doing so the Modern Option reflects up.To navigate the Modern Option usage the arrow keys and choose Safe Setting with Netfunctioning then hitWindows will certainly currently fill the Safe Setting with Networking.Press and also host both R crucial and also Windows crucial.

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If done properly, the Windows Run Box will certainly display up.After that, it will certainly downpack the regimen. Wait for the downfill to finish and then open up the launcher to install the regime.Once the installation procedure is completed, run Restoro to perform a complete mechanism shave the right to.